Terms of Service

Last updated: May 2026

Please read these Terms of Service carefully before using maisonvellaro.com (the "Site") operated by Maisonvellaro.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Site.

2. Products and Pricing

All products listed on the Site are subject to availability. Prices are displayed in your selected currency and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. Payment must be made in full at the time of purchase. We accept major credit cards, PayPal, Shop Pay, and other payment methods as displayed at checkout. All transactions are processed securely through Shopify's encrypted payment gateway.

4. Shipping

All orders are shipped from Italy via DHL Express. Delivery times vary by destination. For full details, please refer to our Shipping Policy.

5. Returns and Refunds

We offer a 14-day return policy from the date of delivery. Items must be returned in their original condition with all tags and packaging. For full details, please refer to our Refund Policy.

6. Authenticity Guarantee

All products sold on Maisonvellaro are 100% authentic and sourced directly from brands or authorised retailers. We do not sell counterfeit goods.

7. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of Maisonvellaro or its content suppliers and is protected by applicable intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Maisonvellaro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good faith negotiation or, if necessary, through the appropriate legal channels.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the Site following any changes constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@maisonvellaro.com.